360° IT support
for the highest demands
At ACRONUM, we are your reliable partner for first-class IT services for SMEs.
Whether you need tailor-made IT services, professional cloud solutions or a high-performance data center – we offer you comprehensive support and innovative solutions that are precisely tailored to your needs.
All-round support for your IT needs
Our IT support hotline offers you immediate support. We can resolve over 90% of queries efficiently via remote support so that you can quickly get back to working productively.
Our dedicated team of certified technicians is your first point of contact for all IT problems and office requirements, always ensuring the highest first-time fix rates.
Our IT support hotline offers you immediate support. We can resolve over 90% of queries efficiently via remote support so that you can quickly get back to working productively.
Our dedicated team of certified technicians is your first point of contact for all IT problems and office requirements, always ensuring the highest first-time fix rates.
ACRONUM IT Support Contact
Support value proposition:
Individual service levels:
We tailor our service times to your business needs and offer customized solutions.
Modern ticketing system:
Every support case is monitored internally to ensure the highest quality and satisfaction.
Fixed team per customer:
Avoid unnecessary explanations – at ACRONUM you always have a dedicated support team at your side.
Listen, understand, solve:
IT support that inspires.
Our IT helpdesk staff are not only highly qualified, but also passionate problem solvers. We rely on a modern ticketing system and close collaboration within our teams to provide you with consistently excellent service.
By outsourcing your IT support to us, you benefit from optimal resources at reduced costs and all the specialist know-how for all important IT areas.
Extensive
telephone support
Immediate personal help from our experienced IT support team – competent and reliable.
Fast
remote support
We can efficiently solve over 90% of IT problems remotely, saving you time and effort.
Certified
technicians
Our specialists are regularly trained and educated to provide you with the best service.
Personal
on-site service
In urgent cases, our technicians will come directly to you to fix problems on site.
ACRONUM remote support:
Easy, fast and target-oriented.
Thanks to our advanced remote support technology – AnyDesk and NinjaOne Remote – we can securely and efficiently connect to your computer to resolve issues remotely.
ACRONUM:
360° IT Innovation.
ACRONUM:
360° IT Innovation.
Satisfied is not enough. Our claim is enthusiasm and innovation.
We are more than just an IT service provider – we are your partner. Our success is based on trust, fairness and long-standing business relationships.
- Handshake instead of small print
- 360° experience, expertise and service
- Our own project team for you
- A central, competent contact for all matters
